Medical-Translation Services
(Post: Bahasa Melayu)
He was running a business that hired out medical translators to hospitals so that non-English-speaking patients could converse with doctors.
With Internet video, he realized, his translators could work remotely with a far wider range of hospitals - giving him an edge over competitors.
"I knew it would be the future of this business," says Gongora, now 55.
"I just had no idea it would take this long to pay."
Language Assistance Telemedicine operates some 75 remote translation stations in hospitals and clinics across the U.S, each equipped with a phone, camera, and computer monitor.
The stations let hospitals connect to 12 interpreters based out of Language Assistance's office at the Texas Medical Center in Houston (with freelancers, the staff can swell to 50).
The doctor speaks into the phone, and the patient sees and hears the interpreter on the screen. The company's interpreters can translate complex medical terms into 143 languages.
The idea seemed simple - and potentially lucrative, considering the cultural and linguistic diversity of U.S hospital patients.
Source: CNNMoney.com
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